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Payment Instructions small logo

F.A.Q Ordering Shipping Rate Return / Refund Size Help Contact Us Track Your Order

Y & F accepts Visa card, MasterCard, bank telegraphic fund transfer, letter of credit and Western Union remittance. All payments must be in US dollars and are subject to the restrictions and requirements listed below. Once we receive your order and you order has been approved with our currently inventory then we will send you an email to let you confirm your order details and shipping address. After your payment has been verified, please allow two business days for your order to be processing, then your order will be sent out with a confirmation email to you. Within that confirmation email, there is a tracking number for you to check the real status of your shipping process.

Related Links: Shipping Information

Western Union Remittance (Please see www.westernunion.com for money transfer details)

When buyer choice to pay with Western Union, he/she will be noticed with the recipients information. Once the buyer made payment through Western Union, the buyer must provide us with the following information to verify the payment status:
(1) MTCN (Money Transfer Control Number. The MTCN is the 10-digit number located on your confirmation receipt).
(2) Sender's Name(located on your confirmation receipt).

Credit Card

The easiest and fastest way to pay for your purchases at Y & F is a credit card. Y & F accepts Visa and MasterCards. When you use a credit card at Y & F, you can rest assured that your shopping is safe and reliable. Our fraud prevention policies are very strict, but also very successful. Most of our credit card orders are processed and shipped within 2 business days.

As soon as your order is approved, at the same time, you must email us with the sentence like:"I, the name of the credit card holder, authorize Y & F Enterprises Ltd to charge to whatever amount on my credit card # ----- for the purchase of the # pairs of shoes. " (without this sentence, the order wouldn't be processed) Our system will immediately try to obtain an authorization to later charge your card. An authorization is not a charge. It is a permission to charge your card once your order is processed and a way to freeze/reserve the money to pay for the order. If your items are backordered, the money stays frozen until the shoes are available. Unlike most companies, we authorize for the full amount, as opposed to a $1 dollar authorization, in order to ensure that:

The card number and expiration date are valid.
There are sufficient funds in your account to complete the purchase
Your billing information is correct.

As with all of credit card purchases at Y & F, the shipping address and billing address must be the same. We can only ship to the billing address as it appears on your account with the card issuer. If you would like to ship to a different address, we ask that you contact your card issuer to add an alternate address so that we can verify this information. Be aware, though, that subsequent shipping addresses can be more difficult to add to the account.

If you have any special shipping needs, please contact Customer Service via E-mail: inquiry@yandfholdings.com .

Once we receive your money order, Y & F will promptly pack your shoes and send them out with the next available shipment. If you have provided us with an email address, we'll email you a Worldwide Express Mail Service tracking number.

If you have any other questions or concerns, please contact our customer service at inquiry@yandfholdings.com