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Retruns And Refund Policy small logo

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Y&F Enterprises Ltd. offers a 30 Day Satisfaction Guarantee. If, for any reason, you are not completely satisfied with your purchase, we will gladly accept your return for an exchange or refund within 30 days of your delivery date if the following conditions are met:
1. Returned items must be completely new in saleable condition.
	BEFORE WEARING YOUR SHOES OUTSIDE, PLEASE TAKE A FEW MINUTES TO TRY THEM ON A CARPETED SURFACE. Trying your shoes on a carpeted surface will ensure that we can provide a refund or exchange in the event that you are not satisfied. We will not accept returns and/or exchanges if there is evidence that the shoes have been worn outdoors. Y&F Enterprises Ltd. reserves the right to refuse any return and/or exchange that does not meet the conditions stated herein.
2. The original shoebox and accessories must be returned with the shoes in new and saleable condition.
	PLEASE PACK THE SHOES, SHOEBOX, AND ANY ACCESSORIES INSIDE ANOTHER SHIPPING BOX. Returns without the original shoebox and accessories will not be accepted. Returns using the shoebox as a shipping box will not be accepted also.
3. Defective products will be accepted within 30 days of the delivery date for exchange only
	We will accept a defective products within 30 days. After 30 days, the damage will usually be considered normal wear and tear associated with athletic shoes.
Return for Exchange or Refund:
If you are returning for exchange or refund, please contact us for your return authorization number and to order your exchange item. Ordering your exchange item will better ensure availability. We will refund your purchase price once we receive your return. If you choose not to order, you still must call to obtain a return authorization number. Once you have obtained this authorization, please complete the form by click here to print a return form.
		- Return Shipping Charges Customer will be responsible for any charge to ship the item back to Y&F Enterprises Ltd.. If you believe an error was made in your order, please contact Customer Service. For items returned for exchange, if the desired item is out of stock, the return will be treated as a return for refund. Y&F Enterprises Ltd. will issue a full refund for returns which are the results of our mistakes (we have sent the wrong items); otherwise, we will issue a refund less the shipping fee and a 20% restocking fee, and we will notify you by email about your refund. - Worn items Used or worn items will not be accepted without a defective item return authorization. Please contact us if you believe your item to be defective. All returns and exchanges must be new and completely unworn. Items received worn or damaged will not be eligible for refund. - Returns must include the shoebox and all accessories. The original box and all accessories must be included or a charge may apply. The shoes, shoebox, and accessories MUST be packaged within a shipping box in order to return. Taped shoeboxes will not be eligible for a refund.

Please allow 14 business days for us to receive and process your returned merchandise. Please allow as much as two billing cycles for the credit to appear on your credit card statement.

We recommend using an insured parcel service such as FedEx or UPS for all returns. You may use the tracking number they provide to track the status of your return.